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Educating the Employee: Communication, Trust, and Enrollment Support

Required Self-Paced module included in the Medicare-ICHRA Specialist Certification program (General)

  • 70% or higher

    Passing Score Required on Exam

  • 1 hour

    Continuing Education Credits Eligible (Select States)

  • 1 hour

    Certification Hour

  • Certificate Awarded

    Upon Course & Exam Completion
    What you are going to learn

    Course Overview

    A successful ICHRA-Medicare transition isn't just about plan design; it's about people. This course covers how to communicate with employees who are skeptical, confused, or resistant to change; how to explain Medicare options in plain language; and how to build enough trust to move employees through enrollment decisions on time. You'll also learn how to support HR managers in their role as an internal resource and first-line FAQ responder.

    You will learn:

    • Understanding the Employee's Perspective
    • Core Educational Content
    • Communication Strategies
    • Managing the Beneficiary
    • Supporting HR
    • Enabling Communications

    Disclaimers

     No Guarantee of Exam Passage

    Enrollment in this course does not guarantee that the student will pass any required examination. Students must meet all course completion and exam requirements to receive CE credit.

    CE Credit Reporting

    CE credits will be reported only to states in which this course and provider are approved. Students are responsible for verifying that this course satisfies their individual state licensing requirements before enrolling.

    Refund Policy

    Whether you want to boost your career within the company you are working or grow at your own business by applying the latest strategies we teach, this is the way. (See Refund Policy for details)

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    Course reviews

    "I gained valuable insights into the Medicare-ICHRA space. Strengthened my understanding of processes I was already familiar with and loved picking up entirely new strategies I hadn't explored before."
    JOHN DOE
    "I walked away with practical knowledge I can use right away. Sharpened the skills I already had in place and was excited to discover fresh approaches to Medicare-ICHRA that I hadn't considered before."
    KATE PARKER